Privacy Policy

1. Overview

Welcome to Brand Promotionwala ("Company", "we", "our", or "us"). We provide end-to-end digital services, including search engine marketing, performance advertising, website design, brand development, and custom business software solutions across Delhi NCR and India.

We respect your privacy and are committed to protecting your personal data in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act of India. This Privacy Policy explains our practices regarding data collection, usage, and disclosure when you visit our website, use our software tools, or submit an inquiry.

2. Information We Collect

We only collect personal information that is necessary to communicate with you, deliver requested services, and fulfill legal requirements. The types of data we collect include:

• Contact Details: Your full name, business name, official email address, mobile number, and city/state when submitted through quotation or contact forms.
• Business & Project Information: Industry category, target audience details, domain names, existing website URLs, and campaign objectives you share for project estimates.
• Technical Usage Data: Internet Protocol (IP) address, browser type, operating system version, referring URLs, device type, pages visited, and time spent on our website.
• Billing & Invoicing Details: Company GSTIN, registered billing address, and transaction identifiers for issued invoices (note: we do not store credit card or net banking credentials on our servers).

3. How We Use Your Information

Brand Promotionwala uses the collected data strictly for commercial and operational purposes, including:

• Responding to service inquiries and sending requested proposals or price quotations.
• Designing, configuring, and deploying websites, advertising campaigns, and software applications as contracted.
• Sending essential service alerts, renewal notices, GST-compliant tax invoices, and account updates.
• Monitoring website performance, debugging technical errors, and improving overall user navigation.
• Complying with statutory tax mandates and responding to lawful requests by Indian regulatory authorities.

We strictly do not sell, rent, or trade your personal or business contact details to third-party telemarketers or commercial data brokers.

4. Cookies & Analytics Technologies

We use basic cookies and tracking technologies (such as Google Analytics and Google Tag Manager) to understand website visitor engagement and optimize page loading performance.

• Essential Session Cookies: Required to keep our web pages running smoothly and securely during your browsing session.
• Analytics Cookies: Help us measure anonymous aggregate data, such as which service pages receive the highest number of visitors.
• Advertising Cookies: Used occasionally to display relevant service advertisements on Google or Meta platforms to individuals who have previously visited our website.

You can configure your browser settings to refuse cookies or notify you when cookies are sent. Please note that disabling cookies may affect certain interactive features of our web pages.

5. Third-Party Service Providers

We may engage trusted third-party technology providers to assist in delivering our services. These third parties have access to minimal required data only to perform specified tasks on our behalf and are bound by confidentiality agreements:

• Cloud Hosting & Infrastructure: Secure server hosting providers that maintain our web assets with 99.9% uptime.
• Communication Platforms: Official WhatsApp Business API and email delivery services used to transmit requested invoices and quotes.
• Payment Gateways: RBI-authorized payment aggregators (such as Razorpay, Cashfree, or UPI interfaces) for direct invoice processing.

6. Data Security & Storage

We implement industry-standard administrative, physical, and technical security measures to protect your information against unauthorized access, alteration, loss, or disclosure. All website transmissions are encrypted using standard SSL (Secure Socket Layer) 256-bit encryption.

While we apply strict security protocols, no method of electronic storage or internet transmission is 100% secure. We encourage clients to safeguard their own account credentials and passwords.

7. Your Data Rights

In accordance with Indian privacy laws, you possess the following rights regarding your data:

• Access & Correction: You may request a copy of the personal information we hold about you and request corrections if any details are inaccurate.
• Data Deletion: You can request the removal of your contact information from our active communication databases when our commercial engagement concludes (subject to statutory tax retention rules).
• Opt-Out: You can unsubscribe from marketing communications, WhatsApp updates, or email newsletters at any time by replying with "STOP" or notifying us directly.

8. Grievance Officer & Contact Information

If you have questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, you may contact our designated Grievance Officer: